May 2008: EPICS Version 8.9 released with numerous enhancements.

See the May newsletter for details.

    

Even in the best extrusion plant, problems occur with shipped metal that must be resolved. The EPICS Corrective Action module helps you establish a positive response to these problems.

The module includes numerous features to use in a program of resolving customer complaints and eliminating future complaints:

  • Generate and print a Return Material Authorization (RMA)
  • Generate and print a Scrap Authorization document
  • Easy entry of a replacement order for returned or scrapped material
  • Method of highlighting a replacement workorder (bold heading, special fonts, etc.)
  • Link to an EPICS Credit document, providing documentation for the credit
  • One-click recall of Corrective Action history for any die, part, or customer

The EPICS Corrective Action Module was developed at the request of EPICS users.  Numerous extrusion personnel provided input during design sessions held at EPICS User Conferences.

 
   
 
 
 
 

Post 2008 Conference Slides Available

 
 
 
 

January 2008: EPICS Version 8.8 released with numerous enhancements.

See the January newsletter for details.
 
 
 
 
  June 2, 2007: Foy Inc. moves into its new office facilities          
 
   
  May 2007: Post EPICS User Conference slides available      
   
   
  Jim Foy elected Director of the Aluminum Extruders Council  
   
   
 

May 2007: EPICS Version 8.6 released with numerous enhancements.

See the May newsletter for details.

  
   
   
   
   
   
 

September 2006: EPICS Version 8.4 released with numerous enhancements.

See the September newsletter for details.